Service

1. U.S. Compliance-Centric E-commerce Store Customization Services

We specialize in building fully customized independent e-commerce websites designed to meet end-to-end U.S. regulatory compliance requirements. Our services encompass domain registration—offering exclusive .com and .shop options with 48-hour expedited setup—SSL security certification, and ADA accessibility optimization to ensure a seamless and inclusive user experience. Clients can choose from over 10 localized UI templates curated for minimalist, luxury, or tech-focused aesthetics, all equipped with advanced features such as a 21+ AgeGate verification system using state-compliant multi-factor authentication, an AI-powered U.S. sizing recommendation tool proven to reduce return rates by up to 30%, and subscription-based replenishment options integrated with Amazon Pay installment plans offering 0% APR. For B2B clients, our platform includes a robust bulk pricing engine and distributor-exclusive discount generators, enabling streamlined operations across both direct-to-consumer and B2B2C wholesale models. Every site we build undergoes rigorous Trustwave PCI-DSS Level 1 scanning and FTC advertising compliance audits, with continuous updates to reflect changing state regulations such as California’s CCPA—ensuring your online store remains both legally compliant and conversion-optimized from day one.

2. North American Supply Chain Direct Connect Services

We offer direct access to a premium North American supply chain network spanning the U.S., Japan, and Europe, enabling clients to instantly sync over 12,000 SKUs via API without the need to hold inventory. Our catalog includes ANSI-certified instruction manuals and neutral, compliance-friendly product descriptions specifically tailored for adult lifestyle categories such as wellness tools and discreet apparel. With our “one-click sync” feature, product listings integrate seamlessly into Shopify and Amazon stores, while orders are automatically routed to our smart fulfillment center in New Jersey. All packages are processed by a USPS-certified team specializing in de-identified shipping, using unbranded kraft boxes, neutral tape, and discreet labeling marked as “household items” to ensure customer privacy. Clients can choose between USPS First-Class (3–5 days) and FedEx Ground (2–3 days) for reliable nationwide delivery. For wholesale buyers, we offer a tiered rebate program with 15% discounts on monthly purchases exceeding $5,000, along with complimentary access to our WERCSmart compliance filing system, which is continuously updated to reflect evolving regulations such as California’s Proposition 65—streamlining chemical safety documentation and labeling compliance for your business.

3. Omnichannel Marketing Management Services

We deliver fully customized omnichannel marketing strategies tailored to the U.S. market, helping clients drive sustainable traffic and conversion growth across multiple platforms. Our services include Google SEO optimization using compliant, high-intent keywords such as “erotic products” and “intimate wellness,” Meta advertising through official whitelists to avoid account restrictions, and TikTok content development centered on non-sensitive themes like “self-care” and “couples’ lifestyle.” We leverage AI-powered tools to identify emerging trends—such as the rise of hashtags like “wellness routines”—while ensuring all content adheres to platform-specific guidelines. For DTC brands, our team creates Amazon A+ content strategies and Walmart Marketplace launch plans, paired with weekly PPC keyword optimizations to maintain top search rankings. For wholesale clients, our advanced EDM system automatically targets over 5,000 U.S.-based adult and convenience store buyers, delivering personalized product recommendations based on regional sales data and supporting retargeting campaigns on Google and Meta to recover abandoned carts—resulting in an average revisit rate of 22%. We conduct monthly compliance audits of ad creatives to ensure alignment with FTC endorsement rules and state-specific advertising restrictions, such as explicit content regulations in Texas. Our operations team provides weekly performance reports with detailed insights into CPC efficiency, regional sales hotspots, and customer lifetime value (CLV), continuously optimizing campaigns in real time to maintain a marketing ROI of 5:1 or higher.

4. Local Warehousing and Dropshipping Services

Supported by two self-operated warehouses located on the U.S. East and West Coasts, totaling 50,000 square feet, we provide comprehensive “warehousing-quality inspection-fulfillment” solutions. Our services include FBA transit support, automatic order scraping from third-party platforms, and 24-hour order picking and shipping, maintaining a misdispatch rate below 0.3%. Our intelligent inventory alert system sends automatic restock notifications when SKU levels fall below safety thresholds and offers free storage location optimization advice for slow-moving items. For returns, our bilingual customer service team (English/Spanish) efficiently manages processing, issuing refunds or replacements within 48 hours for eligible products. We also provide optional climate-controlled storage for sensitive goods and real-time inventory API integration with clients’ ERP systems, ensuring seamless supply chain visibility. These services collectively improve the shopping experience and build brand trust by minimizing errors, preventing stockouts, and delivering hassle-free post-purchase support.

5. Cross-Border Trade Compliance Support Services

Designed for clients sourcing products from China and Asia to the U.S., we provide comprehensive, one-stop compliance and customs clearance solutions. Our services include assistance with FDA product registration (excluding Class II medical devices) and management of AMS customs declaration fee payments. Through partnerships with local logistics providers such as CH Robinson, we offer dual-clearance, tax-inclusive shipping options via sea freight (15 days to the West Coast) and air freight (5-day delivery), ensuring smooth passage through FDA pre-inspections and CBP random checks. For specialized categories like intimate apparel, we handle California TBCC flame retardant certification to reduce the risk of cargo detention or platform delisting due to compliance issues. We conduct pre-shipment compliance audits to identify potential regulatory gaps before shipment, reducing customs delays by 40%. Dedicated compliance managers monitor evolving regulations—including updates to Washington’s Proposition 65—and keep clients’ certification portfolios current. Additionally, we provide digital customs documentation portals for real-time tracking of FDA and CPSC approvals and tariff classification rulings, streamlining cross-border workflows. Our end-to-end support ensures full compliance with U.S. import laws from product certification through customs clearance, minimizing compliance burdens and allowing clients to focus on scaling their cross-border operations.

6. Data-Driven Intelligent Analytics Services

Leveraging our proprietary North American erotic products data platform, we deliver deep commercial insights to empower strategic decision-making. Our product analysis module tracks real-time data on the Top 100 bestsellers, new product trial success rates, and seasonal volatility—achieving 92% accuracy in forecasting key sales periods like Valentine’s Day and Black Friday. The user analysis segment reveals critical demographics, including age distribution, regional preferences and average repurchase cycles. Meanwhile, traffic analysis identifies the highest-converting channels, while also generating keyword optimization recommendations and ad budget allocation strategies.

Powered by AI-driven predictive models, the platform forecasts demand trends up to 90 days in advance, enabling proactive inventory adjustments for peak seasons. It integrates real-time social listening data from platforms like TikTok and Reddit to spot emerging micro-trends—such as the rising “wellness tech” hashtag—before they reach mainstream popularity. For wholesalers, the platform provides granular insights into downstream customer purchase cycles and regional distributor competition heatmaps, supported by dynamic pricing algorithms that can optimize profit margins. All analytics are delivered via interactive dashboards with daily updates, empowering clients to make informed, data-backed decisions on product launches, marketing campaigns, and supply chain management.

7. Continuous Upgrade and Training Services

We offer lifetime technical maintenance and ongoing functional enhancements, including monthly e-commerce system upgrades such as the integration of AI customer service bots with 98% response accuracy and AR product visualization tools enabling 360° item previews. Clients receive real-time updates on the latest U.S. e-commerce regulations, including amendments like New York State’s data privacy laws. Exclusive access to our online academy provides courses such as the U.S. Erotic Products E-Commerce Compliance Guide and the TikTok Live Selling Pitfalls Handbook, complemented by weekly live Q&A sessions every Wednesday. These sessions, address practical challenges including Google Ads account reinstatement and Amazon seller appeals. Additionally, our annual North American Adult Lifestyle Products Trends Report delivers cutting-edge insights on new material innovations, like antibacterial silicone technology, emerging product use cases such as remote-controlled intimacy devices, and key regulatory updates including the FDA’s reclassification of erotic products. This comprehensive support empowers clients to stay ahead in the market with data-driven strategies and continuous learning.